Frequently Asked Questions

Our catalog includes Himalayan salt tiles, bricks, lamps, and animal salt products. Contact us if you need origin or composition documentation for a specific item.

Both options come from Himalayan deposits. Pink tiles offer a warm natural tone, while white tiles are more translucent and better suited for brighter backlit designs.

Use an adhesive whose manufacturer instructions approve it for salt tile or brick, the project substrate, and the installation environment. Review the product instructions or contact us before installation.

Shipping availability, cost, processing, and delivery estimates depend on the product and destination. Review the current shipping policy and checkout estimate, or contact us for a project quote.

Tiles and bricks differ by product dimensions, weight, appearance, and intended setup. Compare the verified specifications on each product page and ask our team about your project before ordering.

Verified specifications appear on the individual product page when they are available from the current catalog record. If a field is not shown, contact us rather than relying on an estimate from another item.

Yes. Send the project dimensions, product you are considering, location, and any installation constraints through the contact page. Our team can help you identify the catalog options to review.

Confirm the substrate, environment, load, lighting, and adhesive manufacturer instructions before installation. For structural, electrical, wet-area, or high-temperature work, use an appropriately qualified professional.

Use the current product page and checkout for the latest displayed price, availability, destination eligibility, and shipping estimate. Contact support for large or unusual orders.

Please send the product link and the conflicting details to support. We review reported discrepancies and can temporarily withhold uncertain copy until the catalog source is corrected.

Natural color, mineral pattern, surface character, and translucency can vary. Product images are useful references but cannot guarantee that every piece will look identical.

Do not assume a product is suitable for a wet, humid, exterior, or temperature-variable location. Review the exact product and installation instructions and obtain qualified project advice for the site.

Select the exact product first, use its verified face dimensions, create a dimensioned layout, and have the installer set the allowance for joints, cuts, natural variation, handling, and replacement pieces.

Lighting may be part of a planned feature, but electrical access, controls, heat, ventilation, support, service access, and applicable requirements need project-specific review.

Follow the current product and installer instructions. Plan a dry, secure storage area and a safe handling route before delivery, and inspect packaging under the applicable order and carrier process.

No. A salt product does not replace an appropriate feeding program, other required nutrients, or continuous access to clean water. Confirm suitability with a veterinarian or qualified livestock nutrition professional when needed.

Contact sales with the exact product links, quantity, destination, timing, and project context. The team can confirm the current catalog and ordering information available for review.

The Resources section links to the product selection guide, salt tile size guide, salt wall planning guide, editorial guides, policies, and support information.