Refund and Return Policy
If something is not right with your order, contact us quickly and we will guide you through next steps.
Return Window and Eligibility
- -Return requests must be submitted within 15 days of purchase.
- -Items must be unused, in original packaging, and in resellable condition.
- -Proof of purchase is required for every return request.
Fees and Non-Returnable Items
- -Approved returns are subject to a 15% restocking fee.
- -Original shipping charges are non-refundable.
- -Clearance and final-sale items are not eligible for return.
How Returns Are Processed
- -Email sales@naturalsaltco.com with your order number and return reason.
- -Return shipping is customer-paid unless a product arrives damaged or defective.
- -Approved refunds are processed within 24 to 48 hours after inspection.
Need Return Assistance?
Start your return by emailing sales@naturalsaltco.com. Include your order number and a short reason for the request.